Your New-Age Managed BPO

Offshore On-Site & Remote Working Solutions

View our Services

Customer Lifecycle Solutions

ExpertSource provides high value & cost efficient customer life cycle solutions to the US and UK markets, from our location in Mumbai, India & partner locations in the US & Nearshore.

Our state of the art technology and infrastructure offers best in class information security standards & industry certifications.

What do we do?

Acquire

Inbound Sales

Outbound Sales

Lead Generation

Engage

Multi-Lingual Support 

Social Media Monitoring & Management

E-Mail Support

Live Chat Support

Voice Support

Collect

First Party Collections

Third Party Collections

Skip Trace

Quality Management Systems

World class comprehensive quality monitoring tool

Web based license option

Call Quality evaluation and feedback

Six Sigma Green Belt certified Quality Analysts

Process Improvement & Lean Project Implementations 

Taxation & Accounting

Accounting services for us markets

Bookkeeping services

Financial analysis & reporting

Payroll processing

Tax preparation & filing for corporations and individuals

(1120, 1120S, 1065 RETURNS AND FORM 1040)

INDUSTRIES

Experience in providing
High Value – Low Cost outsourcing solutions to a range of Industries.

BANKING & FINANCIAL SECTORS

MEDIA & ENTERTAINMENT

INTERNET & RETAIL

HEALTHCARE

Why we are different

Ai Enabled

With our AI-powered tools, supervisors and instructors can seamlessly manage and support their teams—no matter where they are. It’s as effective as working side by side in the same office, enabling real-time oversight, collaboration, and development.

Quality Framework

Our Corporate Quality framework encompasses each building block of service delivery. The six sigma culture, process …

Analytics & Innovation

Analytics as a key tool and Innovation as a culture – At ExpertSource we live by this principle. Customer interactions …

Subject Matter Expertise

At ExpertSource our basic philosophy is to invest and build subject matter expertise in each building block of Service …

Get In Touch

ExpertSource Global Services Private Ltd.

Unit 102, Deekay Tech Park, Navi Mumbai 400705, India

540 N. Dearborn St., Suite 10174, Chicago, IL 60610

4364 Green Tree Dr., Round Rock, TX 78665

(888) 410 - 6350
Info@expertsource.com