Our Services
EXPERT Collect
Expert Collect
Accounts Receivables Management
ExpertSource offers end to end Accounts Receivable Management Services including First party & Third Party collections. We have expertise in serving diverse portfolios and industry sectors ranging from Healthcare, Bank Card, Telecom to Purchased Receivables. In association with our US onshore Agency partners we provide a unique “Best-Shoring” service offering which blends the finest resources from both locations combining on-shore and off-shore skills, value and expertise to perform as a single cohesive unit that optimizes our client’s portfolio penetration, providing the best possible net returns.
Our information security systems, policies & procedures meet the highest industry standards of ISO 27001 & PCI. Our collectors are fully trained and certified on FDCPA, TCPA & HIPAA compliances.
First Party
ExpertSource offers superlative First Party Collection services & expertise to meet the needs of our clients.
Third Party
ExpertSource is a full resolution collection agency, determined to pursue the collection of each…
Skip Trace
Research has shown that as many as 35 percent of delinquent debtors move each year.
Expert Collect
1st Party Collections
ExpertSource offers superlative First Party Collection services & expertise to meet the needs of our clients. The first party collection approach is conducted with ExpertSource operating as an extension of our client’s internal collection unit, and our specialists i.e. collection agents would conduct all outbound and inbound communications in the name of the client.
We have global exposure and experience and have been applauded for managing a variety of first party collection service programs. These programs have been conducted on a contingency basis (fees paid on a fixed percentage of total balance recovered), full time employee (FTE) basis (payment is made on a per seat basis), or on a pay per cure basis (payment provided for each account brought back to a current status).le Section –> Our past & current clients have tagged us “Paramount Authority” in First Party Collection services for :
1st Party collections
OUR EXPERTS WORKING ON FIRST PARTY PORTFOLIOS ARE VETERANS WHO ARE PROFESSIONALS TRAINED TO HANDLE ACCOUNTS IN THE MANNER MOST APPROPRIATE FOR EACH CLIENT.
First Payment Defaults
Returned Mail Accounts
Single Payment Defaults
Billing Issues or Acceleration
Paid Past Due
Expert Collect
3rd Party Collections
ExpertSource is a full resolution collection agency, determined to pursue the collection of each account placed until it is either fully resolved or until all means to skip trace the account have been exhausted. We have been dubbed as The Industry’s Most Preferred Partner in the Third Party Collections business. We owe this to our brilliant collection connoisseurs who have positioned us in a League that has seen us surpass all our competitors.
Our authority in this field is clearly reflected in our client testimonials. Our collection strategy is to work all accounts with no regard for size of account. Expertsource engages in dynamic and lawful collection activity on all referred accounts to obtain the outstanding balance due on the debt, establish an acceptable repayment schedule, or enter into payment terms acceptable to all parties involved. The efficiency and sophistication of our strategies, our state-of-the-art technology / software and our well-trained collection staff who are certified in FDCPA, TCPA laws & HIPAA compliances provide an edge that results in increased returns for our clients.
3st Party collections
Our third party collections process is backed by following services:
Claims handling with compliance
Skip Tracing
Customized Collection Letters
Credit Reporting
Telephonic Interaction
Data Scrubbing & Scoring
Expert Collect
Skip Trace
Research has shown that as many as 35 percent of delinquent debtors move each year. With billions of dollars at stake at any given time, ExpertSource possesses powerful skip tracing tools and resources with exponential skip tracing experience, knowledge and expertise that aid our clients in going far beyond information gathered in traditional checks. As debtors become more sophisticated at hiding assets and information ,we believe it is critical to implement and combine advanced contact and skip tracing technology along with indomitable experts to find the people, assets and businesses you need to recover the full amount owed.