Industries
Internet Retail & Retail01. About
The new age retailers are not bound by walls of traditional brick & mortar, which provides lot of benefits but also several challenges
02. The problem
The challenges include grabbing market share in timely manner, maximize returns on expensive marketing costs, increase sales & upsell conversions, improve customer experience & brand image while optimizing support costs.
03. The Solution
To help organizations respond to these challenges ExpertSource provides a comprehensive partnership approach, not only adding value in improving bottom lines but also contributing to managing business, revenue growth and brand building.
Services
Our Service Offerings:
Our clients range from Internet Retailers, DRTV companies to whom we provide specialised end-to-end customer lifecycle management services including:
Customer Acquisition: Inbound Sales & Outbound Sales
Customer Engagement & Up-sell: Retain, Monetize and Maximise Life Time Value
Multi channel Inbound & Outbound Customer Interaction Management
